Privacy Policy
Effective Date: 19/01/2025
Imofind (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website (“Site”) or services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Address
- Preferences (e.g., property type, location, budget)
Technical Information
- IP address
- Browser type and version
- Operating system
- Cookies and tracking technologies (see Cookie Policy for details)
Transactional Information
- Details of properties you have inquired about, bought, or sold through us.
- Payment and billing information (if applicable).
How We Use Your Information
We use your information to:
- Provide and improve our services.
- Respond to your inquiries or requests.
- Facilitate property transactions, including connecting you with agents.
- Send newsletters, updates, or promotional content (only if you have opted in).
- Comply with legal obligations or protect our rights.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you provide explicit consent for marketing or other purposes.
- Contractual Necessity: To fulfill our obligations in property transactions.
- Legal Obligation: To comply with applicable laws, including GDPR.
- Legitimate Interest: To improve our services and protect our business.
Sharing Your Information
We may share your information with:
- Agents: To facilitate property inquiries and transactions.
- Service Providers: Third-party services for website hosting, email marketing, or payment processing.
- Legal Authorities: If required by law or to protect our rights.
- Insurance Providers: To process claims under the €150,000 customer protection insurance.
We will never sell your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data (subject to legal requirements).
- Restriction: Request limited processing of your data.
- Portability: Request transfer of your data to another service provider.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdrawal of Consent: Withdraw consent for specific processing activities.
To exercise your rights, contact us at general@imofind.com.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Improve your user experience.
- Analyze website traffic.
- Personalize content and ads.
For more details, see our Cookie Policy.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting an updated version on our Site.
Contact Information
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Imofind
✉️ general@imofind.com
📞 +351 928 220 394
