At IMOFIND, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and applicable Portuguese laws.

1. Who We Are

IMOFIND operates as a real estate agency in Portugal with an international scope. For any privacy-related matters, you can contact us at:

Email: legal@imofind.com
Phone: (+351) 928 220 394

2. What Data We Collect

We may collect the following personal information:

• Identity Data – Name, nationality, date of birth, tax identification number (NIF), passport or ID details.

• Contact Data – Email address, phone number, and residential address.

• Property & Financial Data – Information related to property transactions, bank details (for payments), and mortgage details.

• Technical Data – IP address, browser type, device information, and cookies (see our Cookie Policy).

• Marketing Preferences – Your communication preferences and consent for marketing materials.

3. How We Collect Your Data

We collect your personal data through:

• Direct Interactions – When you fill out forms, contact us, or engage in property transactions.

• Website & Cookies – When you visit our website, cookies and tracking technologies collect browsing data.

• Third-Party Sources – Such as public records, partners, or compliance tools like PEPData for AML verification.

4. Why We Use Your Data

We process your data for the following purposes:

• Real Estate Transactions – Facilitating property sales, purchases, and rentals.

• Legal & Regulatory Compliance – Including Anti-Money Laundering (AML) obligations.

• Customer Support & Communication – Responding to inquiries and providing services.

• Marketing & Promotions – Sending relevant property listings or updates (with your consent).

• Website Improvement & Security – Enhancing user experience and protecting against fraud.

5. How We Protect Your Data

IMOFIND implements strong security measures, including:

• Data Encryption – Protecting sensitive information during transmission.

• Access Control – Restricting access to authorized personnel only.

• Secure Storage – Ensuring personal data is stored in protected systems.

6. Sharing Your Data

We only share your data when necessary and in compliance with legal requirements. This may include:

• Legal Authorities – In case of AML compliance or fraud prevention.

• Service Providers & Partners – For essential real estate services, IT support, and marketing (under strict data protection agreements).

• Regulatory Bodies – If required by law or financial regulations.

We do not sell or rent your data to third parties.

7. Your Rights Under GDPR

As a data subject, you have the right to:

• Access Your Data – Request a copy of the personal data we hold.

• Rectify Your Data – Correct inaccurate or incomplete information.

• Erase Your Data (“Right to be Forgotten”) – Request deletion of your personal data, subject to legal obligations.

• Restrict Processing – Limit how we use your data in certain situations.

• Data Portability – Request your data in a structured format.

• Object to Processing – Opt-out of direct marketing or automated decision-making.

• Withdraw Consent – If processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at legal@imofind.com. We will respond within 30 days as required by GDPR.

8. Data Retention

We keep your personal data only as long as necessary for legal, business, and compliance purposes. When no longer required, data is securely deleted.

9. Third-Party Links

Our website may contain links to third-party websites. IMOFIND is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies separately.

10. Updates to This Privacy Policy

IMOFIND may update this policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.

11. Contact Information

For any privacy concerns, requests, or complaints, please contact our Legal & Compliance Department:

Email: legal@imofind.com
Phone: (+351) 928 220 394

If you believe your data rights have been violated, you may also file a complaint with the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt.

By using our services, you agree to the terms outlined in this Privacy Policy.